State Farm® Insurance Agent Freddie Crenshaw
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alyssa Hunter
February 9, 2026
"Michael was amazing to work with. When I first inquired about receiving a quote, he was so kind and patient with answering any questions I had. As a first time homebuyer, he made this easy for me and saved me a lot of money. I received a couple other quotes from other companies and my experience was the best with Michael."
Jim Long (Jim)
February 9, 2026
"Michael was great to work with, explained in detail and saved me 150.00 per month"
Anne Liccione
January 23, 2026
"Michael has been amazing; professional, informative, patient, and has shown great people skills. I am so happy I decided to answer his calls!"
beanzthegreat
January 9, 2026
"Big thank you to Michael Santos! Agent under Freddie Crenshaw, I got screwed over by progressive, he gave me a follow up call, got me insurance I could afford and was very pleased with! Great guy 👍🏿"
Jennifer Davis
December 19, 2025
"Freddie Crenshaw Micheal was very helpful and accurate with the information I needed to change over my insurance policy with adding my teenager as a new driver and im very grateful that I was able to get her added at a very comfortable rate. I would recommend him to family and friends for future use. Thank you!!!"
Nguyen Dang
December 18, 2025
"I spoke with Michael Santos about homeowners insurance over the phone and he was very helpful. He was also patient and willing to answer any questions I had."
Angelo Cruz
December 12, 2025
""Micheal was awesome he was very informative. He sounded very honest in what he was telling me & very friendly & I appreciate that. I will surely call him again if I need any further assistance. Five star rate & thank you Micheal great job""
Carson Cook
December 11, 2025
"Ruben was thorough and effectively answered any questions I had. I was able to save money over my previous insurance provider, and had a seamless transition to State Farm. 10/10"
Netta White
December 5, 2025
"Micheal was so great 2 help me & very friendly & I appreciate that & I would like him 2 help me all the time 5 star rate & thank u Micheal great job"
Jessica Quesada
December 2, 2025
"Michael was absolutely amazing brought my rates down as much as possible :) So grateful for him thank you!!!!"
Tonya Crump
November 17, 2025
"Michael Santos has went above and beyond to help myself and my boyfriend. I'm very thankful for him!"
"Thank you, Tonya! I'm happy to hear that Michael provided such excellent support to you and your boyfriend. We appreciate your kind words and are grateful to have him on our team. If you need anything else, just let us know!"
Elsie Salas
November 14, 2025
"I called & spoke with Ruben. He was professional & friendly, super pleasant! He was able to answer my questions & made sure that I understood all the information he conveyed before we disconnected. Thank you Ruben for your awesome customer service skills!"
"Elsie, thank you for your wonderful feedback! I'm delighted to hear that Ruben provided you with such a professional and friendly experience. Our team is committed to ensuring you have all the information you need. If there's anything else we can assist you with, just let us know!"
Josh Walcott
November 13, 2025
"Michael Santos was a pleasant surprise chatting with him. Very polite and extremely helpful answering all my petty questions. I learned a lot about insurance and I would recommend anyone to have him as an agent! I will be sending many people his way. Im 100% thrilled we met and now do business together. Move over Jake at State Farm Michael is on the way! Lol"
"Thank you, Josh! I'm happy to hear that Michael made such a positive impression and was able to assist you with your questions. We appreciate your recommendation and are excited to continue working with you. Let us know if there's anything else we can do for you!"
Alison Huff
November 5, 2025
"Reuben answered my question quickly!! I appreciate being able to get info in a timely friendly manner!!!"
"Alison, thank you for sharing your experience! I'm happy to hear that Reuben was able to assist you promptly and in a friendly way. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Tamera Rimmer
October 31, 2025
"Michael helped me get insurance today! He was great!"
"Thank you, Tamera! I'm happy to hear that Michael provided you with excellent service while helping you with your insurance needs. We appreciate your feedback and are here for any questions you might have in the future. Thanks for choosing us!"
mark angelo ombalino
October 8, 2025
"Freddie is a nice guy. He talks calm and help me fix everything I need to know and everything I need."
"Hey, Mark! I’m happy I could help walk you through everything you needed to know and get things sorted out. It was a pleasure working with you, and I really appreciate you taking the time to share your experience. Thank you."
Dominique Hill
October 6, 2025
"WORST INSURANCE COMPANY I HAVE EVER DEALT WITH THEY TAKE YOUR MONEY AND LIE ON YOU AND YOU CAN NEVER REACH YOUR AGENT I WOULDNT RECOMMEND THEM TO ABSOLUTELY NOBODY SO PLEASE BE CAREFUL"
"Dominique, we’re sorry to hear you’re feeling frustrated about your experience. We understand how stressful it can be when a claim doesn’t go as expected. Our team has been in regular contact to help explain the details of your policy and guide you through the claims process. Unfortunately, water damage in the basement isn’t covered without the specific endorsement, which wasn’t included at the time of signing. We truly value your business and want to ensure you have a clear understanding of your coverage. Please don’t hesitate to reach out to our office if you’d like to review your policy in more detail."
Sarah Neylon
September 23, 2025
"Ben and Freddie were so great to work with. They were always prompt in responding and had my questions answered on the spot. I wouldn't trust anyone else! Highly recommend!"
"Thank you, Sarah! I'm happy to hear that we made your experience so positive. We always aim to provide prompt and reliable service. If you need anything else, feel free to reach out!"
Amy Elizabeth
September 12, 2025
"Ruben was very helpful to me, he gave me the best deal for my car insurance twice when i got a 2nd car & also for my 1st car. I definitely recommend state farm & him for your sales"
"Thank you for your review, Amy Elizabeth! I'm happy to hear that Ruben was able to assist you with your insurance needs and provide you with great deals. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
Emily Radetsky
September 12, 2025
"Ruben was very helpful, he set up my insurance for my whole family. He deserves a raise."
"Emily, thank you for your wonderful feedback! I'm happy to hear that Ruben was able to assist you and your family with your insurance needs. We appreciate your kind words and are grateful to have Ruben on our team. If there's anything else we can do for you, feel free to reach out!"
Stephanie Geary
August 25, 2025
"Freddie and all the staff at the agency are incredible to work with! Ruben just this morning talked me through policy options for purchasing a new car, he was incredibly helpful. Highly recommend this agency!!"
"Thank you for such a wonderful review, Stephanie! Here at our agency, we do all that we can to make sure your experience is exceptional. Thank you for trusting us with your insurance needs!"
Nick Cerutti
August 25, 2025
"Freddie and Jesse were incredible to work with. Jesse Silva was extremely response, quick, and diligent. Would highly recommend them!"
"Thank you, Nick! I'm happy to hear that we made such a positive impact. Jesse's dedication and responsiveness are truly appreciated. If you ever need anything else, feel free to reach out!"
Kaylin Goldstein
August 12, 2025
"Ruben at the Freddie Crenshaw State Farm office is absolutely amazing! I had a question on my insurance policy that I just couldn’t figure out, and he went above and beyond to help me. He was super helpful, incredibly friendly, and just an all-around wonderful person. It’s rare to come across someone who is both so knowledgeable and genuinely kind. Thank you, Ruben, you’re the best!"
"Kaylin, thank you for your wonderful feedback! I'm so happy to hear about your positive experience with Ruben. He truly is dedicated to providing exceptional service and making sure our customers feel supported. If you have any more questions or need assistance in the future, feel free to reach out!"
Jerry “Jai” T. Joseph
July 25, 2025
"Ruben was very helpful in helping restore my online account. Available and patient ✨ 💜 #ConstructiveFeedback #DivineFriendship #777adventures"
"Hey, Jai! Thanks so much for sharing that Ruben was able to help get your online account back up and running. We’re glad he made the process easier and took the time to walk through it with you. Appreciate you taking a moment to leave a review!"
Roux Lathion
July 22, 2025
"Tony was amazing, helping me with my payments today. He was very thorough and patient."
"Thank you for your review, Roux! I'm happy to hear that Tony provided thorough and patient assistance with your payments. Our team is dedicated to offering exceptional service, and your feedback means a lot. Let us know if there's anything else we can do for you!"