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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jorge Hernandez

August 17, 2023

5  out of  5 rating by Jorge Hernandez
"Great staff, they are extremely friendly are quick to help you with any issues you may have. Amazing staff."

Mary Walston

August 16, 2023

5  out of  5 rating by Mary Walston
"I have been working with Bailey on a payment issue I was having. She readily assisted and then followed up with a call to ensure me that everything went through appropriately. Great customer service and a friendly person to work with! Thank you Bailey!"

Rae Schiff

August 10, 2023

5  out of  5 rating by Rae Schiff
"Roberto Velasquez is a gem of a salesman. The company I was using raised my rates without notice and way too high. I got in touch with Roberto at Freddy Crenshaw’s State Farm Insurance Agency and it was magical. Roberto swiftly and accurately matched my initial prices for auto & home insurance. He kept his word on Everything he said he would do. He also took everything into account to provide me with the best deal a customer could get. He respected my age/my circumstances/my timing, etc! On top of all of that—he is extremely kind. Go with Roberto—you will never ever forget it!"

Martha Martinez

August 4, 2023

5  out of  5 rating by Martha Martinez
"Bailey was super helpful, attentive and efficient. She was able to make changes to my policy in less than an hour and even called my management company to make sure that the correct information was listed."

Samantha Rivkin

August 1, 2023

5  out of  5 rating by Samantha Rivkin
"Denver is a professional who is relatable and engaging. She truly cares about her clients and is great asset to the company."


August 1, 2023

5  out of  5 rating by Gabrielle-Nicole
"Denver was great! We went over various life insurance products and took the time to make sure I understood them. Overall a great experience 👏🏾👏🏾"

Lauren T

August 1, 2023

5  out of  5 rating by Lauren T
"I called in and Denver was very professional and nice. I highly recommend Freddie and his team"

Rebecca Kusiak

August 1, 2023

5  out of  5 rating by Rebecca Kusiak
"Denver was very helpful and answered all of my questions about auto insurance!"

Monica Mar

July 31, 2023

5  out of  5 rating by Monica Mar
"(Translated by Google) I am very satisfied with the service I received and the attention that the agent Roberto Velázquez gave me. I highly recommend him as his attention and treatment was excellent. (Original) Estoy muy satisfecha con el servicio que obtuve y la atención que me dio el agente Roberto Velázquez. Lo recomiendo ampliamente ya que su atención y trato fue excelente."

Jordan Cole

July 7, 2023

5  out of  5 rating by Jordan Cole
"Thank you Roberto for your cheeky awesome sauce assistance today. You helped me with a great rate and excellent customer service!"

Darlene Schlenbecker

June 30, 2023

5  out of  5 rating by Darlene Schlenbecker
"Meghan was helpful, kind and responsive. I needed to add a car to my policy and she made the process painless. Very pleasant and professional."

Gregory Gonzales

June 28, 2023

5  out of  5 rating by Gregory Gonzales
"Denver Dukes was very helpful and made sure to answer my questions and concerns. She also followed up!"

Olivia Ventura

June 23, 2023

5  out of  5 rating by Olivia Ventura
"Meghan is stellar! Helped me with renter’s insurance - the process was quick and painless. Highly recommend. Thank you Meghan!"

Sharon Stone

June 22, 2023

5  out of  5 rating by Sharon Stone
"I am thrilled Bailey answered the phone when I called today. She was so incredibly helpful, kind, attentive and made me laugh. She was also very quick to get my quote and call back. I’ve always loved my insurance home. Freddie makes sure to hire the right people to work in their office."

Jessica Portillo

June 22, 2023

5  out of  5 rating by Jessica Portillo
"Very professional excellent customer service"

Mariah Cartina

June 21, 2023

5  out of  5 rating by Mariah Cartina
"Bailey was amazing and super helpful! Very personable and you can tell she loves what she does. Highly recommend!"

Hunter Morgan

June 20, 2023

5  out of  5 rating by Hunter Morgan
"Meghan did a fantastic job helping me out!"

Elmo Siap

June 18, 2023

5  out of  5 rating by Elmo Siap
"Roberto Velazquez came out very professional. He had the patience and energy to walk me through the figures for nearly an hour and called back when he said he would even after I decided to get my truck insurance at the Freddie Crenshaw agency where he was at. I would rate him a 5."

Sayeem Mirza

June 12, 2023

5  out of  5 rating by Sayeem Mirza
"Roberto was amazing! Very personable, kind and patient. Found me a good quote for my tenant insurance and was very detail oriented. He ensured that I understood the policy well. Well done and keep it up!"

Willis Harper

June 8, 2023

5  out of  5 rating by Willis Harper
"I want to say thanks to Bailey Quade and Freddie Crenshaw for there outstanding customer service 👍🏿 you all went above and beyond to help me and I really really appreciate it thanks again. Freddie Crenshaw office will take care of you"

Jose Garcia

June 8, 2023

5  out of  5 rating by Jose Garcia
"Meghan was professional and efficient helping me with my policy, it was a great experience and painless process . Thank you so much for your help ."

Valentin David

May 24, 2023

5  out of  5 rating by Valentin David
"Bailey Quade is my agent , the best insurance agent that I have ever had !!!! Very responsive, extremely helpful in anything you need not pushy with anything looking for the clients best interest a great asset for this agency !! I am very grateful for people like her !!!"

Mehdi Golari

May 24, 2023

5  out of  5 rating by Mehdi Golari
"It was a great experience working with this office. Roberto went above and beyond to get the declaration page to me in a short amount of time. Highly recommend this office and Roberto."

Jean Nelyn Biasbas

May 10, 2023

5  out of  5 rating by Jean Nelyn Biasbas
"I highly recommended going to Freddie Crenshaw’s office. Not only was it very close to where I live but the agent Roberto Velazquez gave an excellent customer service whether it be over the phone, email, or in person. Also, the other agents that were at the office when I visited were very welcoming and nice."
Profile photo of Roberto Velazquez

Roberto Velazquez

April 26, 2023

5  out of  5 rating by Roberto Velazquez
"Freddie and Skyler walked me throught the life insurance process and its financial benefits. Made it very easy to understand! 10/10"